A grievance can be about anything done, or not done, by management or another employee or employees, which you feel affects you unfairly or unjustly. This policy covers off how to manage a grievance fairly for all parties.

Format: WORD

This privacy policy demonstrates that you are committed to protecting the privacy of customers and other partners and ensuring the security of personal information maintained within the organization. This policy endorses the National Privacy Principles. We apply best practice in the management of personal information whilst conducting our organizational activities in such a way as to better serve our staff, customers and the community.

Format: WORD

This purchasing procedure policy is to ensure that the procurement of all goods and services is conducted in an honest, competitive, fair and transparent manner that delivers the best value for money outcome whilst at the same time protecting the reputation of your company, taking into account the required specification, quality, service, delivery, reliability, environmental and social issues and the total cost of ownership.

Format: WORD

The following sexual and racial harassment policy informs employees of the type of behavior that is unacceptable and provides employees who are the victims of sexual or racial harassment with a means of redress. Implementation of the policy is the duty of the managers and supervisors.

Format: WORD

A major purpose of the marketing plan is to set the company on a specific course in marketing. Goals of marketing generally align with broader company objectives. A new company looking to grow, for instance, often has a marketing plan that emphasizes strategies to increase customer base. A low penetration pricing strategy is a common technique in this case. Gaining marketing share, increasing customer awareness and building favorable attitudes are other common objectives. The objectives element of a marketing plan helps companies ensure all marketing investments have a target.

--

Benefits:
The importance of a detailed marketing plan can't be overstated. A marketing plan:

• Gives clarity about who your market is. It's easier to find clients and customers if you know who they are.


• Helps you craft marketing messages that will generate results. Marketing is about knowing what your product or service can do to help a target market. Your marketing messages need to speak directly your market.


• Provides focus and direction. Your choices for marketing are vast including email, social media, advertising, guest blogging, direct mail, publicity, and on and on. With so many marketing choices, you need a plan for determining the best course of action for your business.

It also:

• Helps you strategize


• Helps formulate ideas & get creative juices flowing


• Gets you and your team used to working to timescales


• Helps you get investment


• Aligns your marketing priorities to your business strategy


• Attract the right employees to your business


• Find the right marketing initiatives


• Distinguish your unique selling point (USP) better

When to use:
Many business owners create a marketing plan and then set it aside. However, your marketing plan is a road map providing you with direction toward reaching your business objectives. It needs to be referred to and assessed for results frequently.
While some small business owners include their marketing plan as part of their overall business plan, because marketing is crucial to success, having a comprehensive, detailed marketing plan on its own is recommended. If you don't want to make a mini-plan as part of your business plan, you can attach your full marketing plan to the business plan as an appendix to the business plan.
Many business owners haven’t discovered the importance of a marketing strategy. In fact, having a marketing strategy is so useful that you can think of it as having a road map (or a cheat sheet). It will guide you in just about every business decision that you make.

But what exactly does a marketing strategy entail?

In short, your marketing strategy will highlight the path you’re taking to achieve your specific objectives and goals.

This may sound simple, and it is. But it’s not always easy to ask the hard questions that come with creating a marketing strategy.

And this is the main reason why many businesses don’t recognize the importance of a marketing strategy.

How to use:
The document itself is a guideline of how and what to complete.

If you need assistance writing a marketing plan contact us today!

Free your mind from worrying about the what-ifs and focus on the important stuff with these industry standard legal agreements.

This bundle is our largest yet!

valued at $7,000 = yours for only $139

Legal Bundle - How to Protect Your Business

Includes:

• Disaster Recovery Plan
• Non-Disclosure Agreement
• Employment Contract
• Credit Application
• Job Safety Analysis (JSA) Template
• Distribution Agreement
• Website Privacy Policy
• Website Terms & Conditions
• Master Services Agreement

And also comes with an overview guide on how to use each document & template.

Every new client, employee, project is a risk.

You’ve probably experienced, or at least heard, some of the horror stories. “The client ghosted me and I haven't been paid.” “We agreed on three revisions, but they wanted more.” “I told them their employment was casual, but they want full time hours.”.

At some point, you’re going to get burned.

It happens to the best of us. And while it does tug on your spirit, there’s not much you can do about unpredictability. But you can at least be prepared for whatever may come, and set yourself up for success.

You’re a professional. Act like it.

If you enter a new client relationship prepared, not only will you be setting the terms of the engagement, but you let the client know that you take their business seriously.

Hope for the best, plan for the worst.

Easy to Understand.

Get the resources you need to build bulletproof contracts, guard yourself from legal action and offer clearly defined terms.

Take Control.

Work on your own terms. Protect your business from the start to the very end of every engagement.

Build Better Relationships.

Show clients how serious you are about helping them with the documentation to back it up. Your client will think, “They've clearly done this before.”

About the Bundle

Protect your Income.

Using our credit application form and master services agreement. Having terms that stipulate, when you should be paid, and what happens if someone does not pay you. 

Protect Your Staff.

With our Employment Contract to ensure both you and your staff know where you stand, and our Job Safety Analysis (JSA or SWMS) to make sure any site work is done to the highest safety protocols.

Protect Your Business Operations.

Using our disaster recovery plan to ensure if you experience a major disaster your team can find quick workaround solutions and continue to provide great service to your customers, or at least get back on your feet as soon as possible.

It's time to get smart!

Did you learn law in school? Do you know how to write terms and conditions to give you a legal leg up in any business relationship?

For most business owners, law and legal writing is not typically part of your specialty skill set.

Then, you’re left with one question, “where do I start?”

Ensuring you start with a solid foundation is crucial. Set each business relationship from the start, to avoid ugly confrontations down the track. That’s where our tools and templates come in.

These tools are for anyone in business who has a client, employee or distributor

It doesn’t matter what level of knowledge you have about the law or general legal practices, you know you need to be protected.

Our templates can help set the guidelines for strong relationships now and into the future.

 PLEASE NOTE - We only include a selection of images from each document in the bundle. 

This e-commerce or online sales report document template is great for any sales manager or rep to report their progress.

Description
Sales managers should always stay on top of their company’s growth and development. But in reality, it’s hard to determine exactly what or who contributes to its success. This is because there are a lot of factors and stages involved in sales processes.

So this is where sales reporting come in. In managing a sales team, it takes more than just computing revenues. If you want to be an effective sales manager, you need to know the whole process of sales. 

Our template gives you a one page overview of what is happening with sales, if you are tracking to target and what areas might need improvement. 

Items in the document include the following:

* Week to date sales (daily sales)

* Weekly Sales

* Sales by product or service category (compare to target)

* Stock on hand (product sales only)

* Sales growth per moth

* Monthly sales target tracking

* Facebook followers & campaign success

* Marketing & sales campaigns & success

FORMAT: Excel
PAGES: 1

How to Use
The template is a excel document and is ready to download and edit immediately.

Once purchased, wait a few moments while it creates your download, and you can then download when the ‘DOWNLOADS READY’ box appears. You will also receive an email with the downloads so you can access them later.

Customise the document with your business name and logo. You can also change the theme template to update the colour profile to match your corporate colours. 

Read through the document and customise to your business. If something is not relevant, simply delete it. And of course, you can add any additional sections as you require.